Privacy and Security

This privacy policy applies when you browse our website without making a purchase, when you buy products through our site, or when you register with The Luxe Florist Ltd.

We treat all the information you provide as confidential and private. Customer information is collected to enhance your shopping experience and to allow us to communicate with you regarding our products and services. We may also share your details with other organizations that we believe offer products or services that may interest you.

When you visit, register on, or place an order through www.theluxeflorist.com, you may be asked to provide personal information such as your name, contact details, and credit or debit card information. We may also gather data regarding how you use our website.

Your information may be accessed by or shared with third parties who act on our behalf for the purposes outlined in this policy or for other purposes you have approved. These third parties help us process information, fulfill and deliver orders. While we may share aggregate usage data of our website with third parties, this does not include any information that personally identifies you.

We also partner with service providers to help manage and maintain customer data, as well as to communicate with our customers. These providers are not permitted to use your information for any purposes beyond what we have authorized.

The Luxe Florist Ltd retains the right to disclose your information as required by law, in response to legal proceedings or law enforcement requests, or when necessary to protect our property, rights, and interests—or those of others.

You have the option to review, modify, or delete certain personal information at any time. To update your information, please contact us via email at theluxefloristco@outlook.com.

Please note that after making a purchase, you will receive order confirmations via email. We may also contact you by phone or post if we need to provide further details about your order.

Our website uses cookies to track how often you visit, monitor the contents of your shopping basket, and remember past purchases. Cookies are small pieces of data stored on your computer’s hard drive that track your movement within websites. Most browsers are set to accept cookies by default; however, you can disable them through your browser settings. Please be aware that disabling cookies may prevent you from being able to complete purchases or be recognized as a registered user on our site.

We also use Analytics tracking tools to collect aggregated demographic and interest-based data. This information is not personally identifiable and is used solely to improve our services. If you prefer not to have your activity on our website tracked, you can opt out using the Google Analytics opt-out tool.

At The Luxe Florist Ltd, we take your personal data security seriously and implement industry-standard safeguards to protect your personal and payment information.